![]() If you know that the driver is installed but it is not showing, go to Other devices and expand it. ![]() If you see a yellow question mark beside the sound card, then you have a problem. Reinstalling the sound device: Click on Start, Control Panel. Right-click on your Sound card and then click Properties. Select the ‘Hardware' tab then click on ‘Device Manager'. Click on the '+' next to ‘Sound, video and game controllers'. Double-click on the ‘Realtek' audio device then the ‘Driver' tab. Click ‘Ok' to exit out of all open windows. Select the Audio tab in the Sounds and Audio Devices Properties window. Under the General tab, look for the Device Status box to determine the issue on your sound card. In the Sound playback section, under Default device, click on the. If you found any problem, you will need a driver for it. Try clicking on Update Drivers and see if it works.
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